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Privacy Policy

Our Commitment To Privacy


Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available through a link in the footer of every page of our site. It is Ryla�s policy not to store or release personal identifying information about you without first obtaining your consent.

This privacy statement discloses our practices for the gathering and use of information and from visitors to our web site, from people who register for services that we offer online.

Your Acceptance

By using our site, you signify your agreement to the privacy polices described here. If you do not agree with our privacy policies, please do not use our site. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on this site.

Questions

If you have any questions about this privacy statement, our online practices, or your dealings with our web site, you can contact:
Ryla Teleservices, Inc.
c/o Webmaster
2120 Barrett Park Drive, NW
Kennesaw, Georgia 30144
U.S.A.
or e-mail webmaster@ryla.com

Personal Information

What Type of Personal Information Do We Collect and Use? If you contact us by e-mail, complete a �contact� or �newsletter subscription� form, or subscribe to our services, we may ask you for certain information. The information we ask for may include contact information (such as name and e-mail address) and demographic information (zip code, industry you are involved in, your position within your company, etc.). If you are an existing Ryla Teleservices customer or have initiated contact with us in order to evaluate a potential business relationship with Ryla Teleservices, or have chosen to utilize the �myRyla� functionality of this site, you may also be asked to submit project-specific information regarding your business needs and other information utilized, for example, to provide you with a quote for our services.

From time to time, we may provide an area on our site for people looking for a job at Ryla Teleservices, or you may initiate such an inquiry with one of our web operators on an interactive portion of our site. In applying for a job or asking for information about a job we may require personal information from you such as your address or e-mail address. Such addresses are not used for any purpose except to reply to you and are not shared with anyone outside our company. If you submit your resume or contact information on the web pages of another party, such as a temporary employment agency, that third party may follow different privacy practices for which we accept no liability and make no warranty.

Third-Party Services

From time to time Ryla Teleservices may utilize the services of third-party application service providers [[SUCH AS �LIVEPERSON", "VERTICAL RESPONSE� AND �SALESFORCE.COM�]] to aid us in collecting and using information through our web site. Such third parties shall utilize information submitted to this site only for the purposes requested by Ryla Teleservices, and will be governed by their own privacy policies and terms and conditions of use. Ryla accepts no liability and makes no warranty regarding any such third party�s actions outside of the lawful scope of their agreement with Ryla Teleservices. Personal information may be used in several ways:

  • To enable us to respond to you or to process, validate, and verify service requests and to perform the requested services.
  • To allow us to charge and invoice you and to contact you regarding changes to the subscribed services.
  • To give our own web site designers information that is useful for developing new features and services that meet registrants' needs.
  • To tailor the registrant's experience on our site, showing them content we think might interest them or altering the content according to their preferences.

Except for purposes stated expressly in this privacy policy or in a contract for services that you have entered or may enter, Ryla Teleservices will not use your personal information.

You are always free to delete or change personal information that you have given us by returning to our web site or contacting us at the mailing address provided above.

Chat Rooms and Forums

Our site may have interactive areas where you may converse with an operator or others, regarding such items as service requirements, industry information, or career inquiries. Any information you disclose in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information to people you do not know. If you disclose your e-mail address in a chat room or forum, you may receive unsolicited e-mails or spam (but never from Ryla Teleservices). We cannot safeguard the privacy of any such information you choose to disclose online in this manner and you must do so carefully and at your own risk.

If You Contact Us via E-Mail

We use return e-mail addresses provided to answer the e-mail we receive at our site, but such e-mail addresses are not stored or used for any other purpose.

What Kind of Information Do You Share With Others?

Except as may be stated expressly in this privacy policy or in a contract for services that you have entered or may enter, we do not share personal information that you give us with any third parties.

Disclosures Required By Law

There are a limited number of situations requiring us to disclose your personal information to others without first receiving your consent:

  • When ordered to do so by a subpoena or court order,
  • If you violate or breach an agreement with us,
  • If we believe conduct by you will harm the property or rights of Ryla Teleservices or those of Ryla Teleservices' customers,
  • Under exigent circumstances to protect the physical safety of Ryla Teleservices, its employees, users, or the general public,
  • In connection with the sale of all or substantially all of our company's assets or the sale of an entire business division, or
  • To validate credit card numbers.
Aggregate Information

Ryla Teleservices may share aggregate statistical information gathered from our site with advertisers, business partners, investors, sponsors or other third parties, but none of them receive individual identifying information about you collected at our site. For example, we may tell an advertiser that �X� number of visitors visited a certain area on a web site in a certain month, but we would not disclose anything that would identify those individuals. We share this information only on an aggregate, anonymous basis and never on an individual basis.

Anonymous Information

Our Cookies [[PRESUMABLY USED BY RYLA OR LIVEPERSON OR SALESFORCE.COM OR VERTICAL RESPONSE; SEE ALSO OPT-OUT SECTION BELOW FOR RELATED ITEMS.]]

Your browser offers cookies that store small amounts of data on your computer about your visits to our site. Cookies assist us in tracking which of our features you like best. And when you re-visit our site, cookies can enable us to recognize that you are a return visitor and to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you choose to give us additional information.

We may use cookies to:

  • Keep count of your return visits to our site.
  • Accumulate and report anonymous, aggregate, statistical information on web site usage.
  • Deliver content specific to your interests.
  • Save your password so you don't have to re-enter it each time you visit our site.

In general, we do not use cookies to identify, monitor, or track any personally identifiable information. Our cookies do not contain any personally identifiable information about you. We do not merge or associate our cookie information with any personally identifiable information obtained by us. When we collect personally identifiable information, we may use cookies to associate that information with your browsing patterns; however, we will not share, disclose, report, transfer or deliver such personal information to any person or.

You have control over cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. For more information on how to modify your browser settings to block or filter cookies, see http://www.cookiecentral.com/faq/. To learn about opting out of receiving our cookies, go to the opt out section. If you reject some or all cookies, your experience at our sites and on other sites may not be complete. Some sites require cookies to function, such as those with certain e-commerce features. If you do not allow cookies, you will not be able to take advantage of personalized content delivery offered by us or other Internet sites.

Security Information
  • Our site has physical, electronic, and managerial security measures in place to protect the loss, misuse, and alteration of the information under our control. We take many measures to protect this information while it is stored. When you use our secure browser, all information you submit to us is transmitted to us over the Internet in encrypted form.
  • You do not need to set up a user id and password to use our web site because we do not require you to establish your identity when you visit our site; however, if you have subscribed for some of our services or are a customer seeking access to your account information, you will have to provide passwords. We recommend you do not divulge your password to anyone. Ryla Teleservices will never ask you for your password in an unsolicited telephone call or e-mail. You are responsible for the secrecy of your passwords.
  • Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. You can report network abuse and any risk of security violations to us by e-mailing webmaster@ryla.com
Children

Ryla Teleservices does not knowingly collect contact information or personal information from children under 13 years of age. Our site is not intended to solicit visits from or information of any kind from children under 13. If we are notified that information has been submitted to our site by a child under 13, as soon as we can verify such submission we will immediately delete the information. If you want to notify us of our receipt of information by children under 13, please do so by contacting webmaster@ryla.com

Opting Out

Unsolicited E-mails Received by You

Ryla Teleservices does not send unsolicited e-mails to non-public addresses or to anyone who has asked us not to contact him or her. Any newsletters that we send are only sent to those who have subscribed to them. To stop receiving e-mails or newsletters from Ryla Teleservices, either click on an unsubscribe link on the e-mail or newsletter itself or send a request to be unsubscribed to webmaster@ryla.com

Cookies

If you opt out of our cookies, your web site experience at our sites will not be impaired. You may, however, be required to enter your user or account information and passwords each time they are requested. You have several options with respect to cookies:

  • By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. For instructions on how to do this, go to http://www.cookiecentral.com/faq/.
  • To remove cookies you may have previously received from us or other web sites, follow the instructions at http://www.cookiecentral.com/faq/.