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RYLA In Print

Kennesaw, Georgia, - Ryla Teleservices, Inc. (Ryla), a Kennesaw based leader of Customer Contact Solutions and Business Process Outsourcing has announced the grand opening of its second contact center facility on October 12, located on its corporate campus at 2120 Barrett Park Drive in Kennesaw, GA. Ryla has invited several prominent local business and political leaders to attend the event, which will officially open Ryla’s new facility to accommodate Ryla’s rapid growth.

The new state-of-art contact center will include 750 agent workstations, including two large training rooms, multi-media conference rooms, a Command Center, and a full service, partially subsidized employee cafeteria. The high-tech facility will also be powered by one of the most robust networking and telephony systems in the contact center industry. Ryla will now have the capacity for 1500 total outsourcing call center seats in the United States and is one of the largest employers in Kennesaw.

"Our expansion will enable us to strengthen our position in the outsourcing contact center market and offer first rate facilities for our employees and our clients." said Mark Wilson, Ryla’s President & CEO. "We are proud to be located in the vibrant community of Kennesaw and to be able to support our local economy by hiring over 1,000 new positions in the coming weeks for a large Federal Government Customer Care project."

Founded in 2001, Ryla Teleservices has grown to over 400 employees and $20 million in revenue and the capacity to scale up to 1500 employees for seasonal based projects. As a U.S. market leader in outsourced customer contact services and quick ramp-up projects, Ryla has a proven track record of improving efficiencies, driving revenue and reducing costs for companies seeking to outsource their contact center functions.

For its efforts in building a successful domestic outsourcing company, Ryla was awarded the Regional Firm of the Year by the Minority Business Development Agency and US Department of Commerce in 2005. Ryla has also been selected as a finalist for the 2007 Wall Street Journal Top Small Workplaces and rated one of the Fastest Growing Companies in Atlanta in 2007 by Inc Magazine. In addition, Ryla has also been featured in several national publications, including Fortune 500, Entrepreneur, NY Times and Black Enterprise.

The grand opening will take place on Ryla’s corporate campus and will include a ribbon cutting ceremony, a luncheon, guided tours of the facility, and photo opportunities with local political and business leaders.

About Ryla Teleservices

Ryla Teleservices, Inc. is a leading provider of global Outsourced Customer Contact Solutions for the Enterprise, Government Agencies, and Global 1000 clients. The company is headquartered in Kennesaw, Georgia and provides contact center services for industry leading clients in financial services, health care, technology, telecommunications, and information management. Ryla is a Minority Business Enterprise (MBE) as certified by the National Minority Suppliers Development Council (NMSDC). To learn more about Ryla Teleservices, please call 1-888-YES-RYLA.

Press Contact:

Karen Clay

Vice President Sales & Marketing

Ryla Teleservices, Inc.

2120 Barrett Park Dr,

Kennesaw, GA 30144

Toll Free: 1-888-YES-RYLA

Office: 678-494-1626

kclay@ryla.com