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RYLA In Print

Atlanta, GA - Ryla Teleservices, Inc., a leading provider of customer contact solutions and business process outsourcing, has partnered with one of the nation's largest floral and gifts retailer to provide 250 seats of inbound customer service support and process orders for telephone and internet customers.

"This nationally recognized retailer of flowers and gifts has made a significant commitment to servicing its customers, and the selection of Ryla as their trusted provider of customer care services validates our own commitment to excellence," said Mark Wilson, Founder and CEO of Ryla. "This partnership allows our company to once again demonstrate our ability to quickly source, train and bring online more than 300 customer service agents for inbound call handling."

Ryla will facilitate the call handling from within its call center located in Kennesaw, GA, where the company employs more than 200 business associates who perform a variety of customer contact services including customer care, lead generation, surveys and data collection.

The services that Ryla provides are established through a unified customer management platform that allows for the company's operators to manage interactions in any channel of communication. This integrated service model enables Ryla's clients to reduce the inefficiencies in customer service management that increase expenses, and ultimately make a positive, measurable impact on their earnings per share.

About Ryla Teleservices

Ryla Teleservices, Inc. is a leading provider of global Outsourced Customer Contact Solutions for the Enterprise, Government Agencies, and Global 1000 clients deploying Voice over Internet Protocol based client solutions. The company is headquartered in Kennesaw, Georgia with industry leading clients in financial services, technology, telecommunications, and information management. Ryla is a Minority Business Enterprise (MBE) as certified by the Georgia Minority Suppliers Development Council (GMSDC). To learn more about Ryla Teleservices, please call 1-888-YES-RYLA, or visit our web site at www.ryla.com.

Press Contact:

Karen Clay

Vice President Sales & Marketing

Ryla Teleservices, Inc.

2120 Barrett Park Dr,

Kennesaw, GA 30144

Toll Free: 1-888-YES-RYLA

Office: 678-494-1626

kclay@ryla.com