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RYLA In Print

FOR IMMEDIATE RELEASE

Ryla in The New York Times featuring Companies Using Capital to Aid Communities

October, 2003

In October 2003, Ryla was one of several companies featured in an article by NY Times reporter Anne Field entitled Capital for Companies That Aid Communities. Ryla founder and CEO Mark Wilson, a call center veteran, discussed why turnover is high in the call center industry and how he recognized the opportunity to improve on this costly statistic by offering decent wages, career advancement and respecting employees.

Field recounts how Wilson partnered with SJF Ventures, a Durham, NC-based firm with a mandate to invest in companies offering significant financial returns and jobs for low-income workers. SJF invested $700,000 in ‘community development’ VC funds in Ryla.

The full story appeared in the October 16, 2003 edition of The New York Times.

About Ryla
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time.SM Domestically focused, Ryla delivers both ongoing and on-demand customized solutions and staffing to meet each client’s business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs. Headquartered in Kennesaw, Georgia, Ryla is a different kind of call center, ranked one of the fastest growing private companies in the nation by Inc. magazine and nationally recognized as a top workplace. To learn more, visit www.ryla.com or call 1-888-YES-RYLA.