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Ryla to Present Conference Session at INTERNET TELEPHONY® Conference & EXPO East 2009
Ryla today announced that Ruben Maury, VP of Information Technology, has accepted an invitation to participate in a panel discussion entitled “Strategic Planning: Why IP in the Contact Center” at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2009 on February 3 at the Miami Beach Convention Center in Miami, Florida.
INTERNET TELEPHONY Conference & EXPO, held February 2-4, 2009, is the world’s largest and best-attended IP Communications trade show. At the 2008 east coast event last January, the show drew over 7,000 buyers and sellers of IP Communications products and services. The show in January will mark the 10th anniversary and be the 19th INTERNET TELEPHONY Conference & EXPO, and TMC once again projects total attendance to exceed 7,000.
“Participating in this panel discussion is of tremendous interest to me since Ryla has successfully implemented IP Telephony platform in our contact center locations. We’ve experienced marked success with IP Telephony and are excited with the opportunity to share our experiences with others who can draw benefit from it,” said Ruben Maury, Ryla’s VP of Information Technology. “I look forward to the dialog with peers and learning from others, some tips that may give us ways to enhance our success.”
“We are very pleased that Ruben Maury from Ryla will be participating in this year’s show. Ryla is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on IP Telephony for the contact center,” said TMC president and conference chairman, Rich Tehrani. “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez at 1-203-852-6800, ext. 146 or at drodriguez@tmcnet.com.
Information About Ryla
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time.SM Domestically focused, Ryla delivers both ongoing and on-demand customized solutions and staffing to meet each client’s business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs. Headquartered in Kennesaw, Georgia, Ryla is a different kind of call center, ranked one of the fastest growing private companies in the nation by Inc. magazine and nationally recognized as a top workplace. To learn more, visit www.ryla.com or call 1-888-YES-RYLA.
For more information regarding this release or Ryla, contact:
Karen Clay
VP Marketing
678-322-5037, kclay@ryla.com