Press Releases
RYLA In Print
Ryla Adds Operations Veteran to Executive Team
“Ryla’s success is based on CEO Mark Wilson’s personal passion for connecting with each Ryla team member. The resulting family atmosphere breeds strong work ethics, passion for quality and collaborative team attitudes,” comments FitzGerald. “As hundreds of employees become thousands of employees, we must employ new strategies to continue extending Mark’s connection with the growing Ryla team.”
In describing what he sees for the future, FitzGerald states, “As Ryla expands to multiple geographic locations, the culture thriving in the Kennesaw headquarters must be replicated so that we create a harmonized environment across the entire Ryla network. We must be prepared to meet all customer expectations while we continuously grow the company to be the customer contact solution outsourcer of choice”
Prior to joining Ryla, Sy held senior-level operations positions with First Data Corporation, GE Card Services and served as COO with Risk Management Alternatives.
“Sy’s philosophy aligns with my belief that the value and power of our organization is in our people. Ryla has unlimited opportunities ahead,” said Wilson. He adds, “Continuing to build our team to meet our needs as we grow will be our vehicle to capture those opportunities, so Sy is a perfect addition.”
FitzGerald comments on his attraction to join the Ryla team. “I’ve watched Ryla create a history of success as a young company during a period when many call centers were going offshore to lower prices. Ryla maintained its domestic focus and grew at the height of that [offshoring] era because of its culture, its quality of service and its attentiveness to client need. This impressive growth, coupled with Mark’s reputation and style of leadership, made becoming a part of the Ryla team very desirable.”
Information About Ryla
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time.SM Domestically focused, Ryla delivers both ongoing and on-demand customized solutions and staffing to meet each client’s business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs. Headquartered in Kennesaw, Georgia, Ryla is a different kind of call center, ranked one of the fastest growing private companies in the nation by Inc. magazine and nationally recognized as a top workplace. To learn more, visit www.ryla.com or call 1-888-YES-RYLA.
For more information regarding this release or Ryla, contact:
Jill Purdy
Public Relations
704-236-2501, jpurdy@ryla.com
Karen Clay
VP Marketing
678-322-5037, kclay@ryla.com